Terms and Conditions

1. Acceptance of Terms

By accessing and using tawhaywellness.com, purchasing products, enrolling in courses, or attending workshops offered by Tawhay Wellness, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Tawhay Wellness reserves the right to modify these terms at any time. Your continued use of the site or services constitutes acceptance of the updated terms.

2. Services Offered

Tawhay Wellness provides:

• Online courses (recorded, self-paced educational content)
• Live and recorded workshops (in-person and virtual)
• Digital products (journals, guides, downloadable resources)
• Physical products (essential oil blends, candles, journals, crystals, and other wellness tools)
• Podcast content (three weekly series available on Spotify)
• Email content and community engagement

Each service is provided as described on the website. We make reasonable efforts to ensure accuracy of descriptions, but we do not guarantee that the website or products are error-free.

3. User Responsibilities

By using Tawhay Wellness services, you agree to:

• Provide accurate, complete, and current information
• Comply with all applicable laws and regulations
• Use the services only for lawful purposes and in a way that does not infringe upon the rights of others
• Not engage in harassment, abuse, or threatening behavior
  Not attempt to gain unauthorized access to the website or services
  Not reproduce, distribute, or transmit content without permission
• Not use automated systems (bots, scrapers) to access the site without permission

4. Educational Disclaimers

Tawhay Wellness courses, content, and services are educational in nature and are not a substitute for professional medical, psychological, or psychiatric care.

Our courses teach mindfulness practices, aromatherapy knowledge, and personal development concepts for general wellness purposes only.

Nothing in our courses, workshops, or content should be construed as medical advice, a diagnosis, or a treatment recommendation.

If you are experiencing a mental health crisis, suicidal thoughts, or a medical emergency, please contact a qualified healthcare provider or emergency services immediately.
If you are pregnant, breastfeeding, managing a medical condition, or taking medications, consult your doctor before using essential oils or making significant lifestyle changes.

Results from our courses and practices vary by individual. We do not guarantee specific outcomes.

5. Aromatherapy and Product Disclaimers

Essential oils and aromatherapy products are not intended to diagnose, treat, cure, or prevent any disease.

Essential oils are concentrated plant compounds and must be used safely: diluted for skin application, used in appropriate quantities, and kept away from children and pets.
Never ingest essential oils. This is a serious safety risk. Consult a qualified healthcare provider before using essential oils if you are pregnant, nursing, have a medical condition, or are taking medications.

Our Lana Aromatherapié line and other aromatherapy products are sold as wellness and personal care items only. Instructions included with products must be followed carefully.

For all product and service use, follow the safety guidelines and warnings provided. If you experience an adverse reaction, discontinue use and contact a healthcare provider.

6. Course Access and Use

When you enroll in a course, you receive access to recorded content, materials, and any community features for the duration of your enrollment or the period specified at the time of purchase.

Your course access is personal and non-transferable. Sharing login credentials or course materials with others is prohibited.

Upon course completion or enrollment termination, access may be revoked.

Course content is the intellectual property of Tawhay Wellness and may not be reproduced, distributed, or sold without permission.

We strive to keep course content current, but we do not guarantee that information will be updated continuously.

Technical issues or site downtime are not grounds for refund unless the unavailability is extended and beyond your control.

7. Refund and Cancellation Policy

Digital Products and Courses: Refunds are available within 14 days of purchase if you have not accessed or downloaded the product. After 14 days or if you have accessed the content, no refund is available, as the product has been delivered. Refund requests must be submitted in writing to hello@tawhaywellness.com with proof of purchase.

Physical Products: Products are eligible for return within 14 days of delivery if unused, in original packaging, and in resalable condition. Shipping costs are non-refundable. Refunds will be issued to the original payment method within 7 business days of return receipt. Defective products may be replaced at no cost.

Workshops: Cancellations made more than 7 days before the workshop date are eligible for a full refund. Cancellations within 7 days are non-refundable. If Tawhay Wellness cancels a workshop, participants will receive a full refund or the option to attend a rescheduled session.

Email Subscriptions: Email list subscriptions and lead magnets are free. Unsubscribe at any time using the link in any email.

8. Payment and Pricing

All prices are displayed in Philippine Pesos (PHP) unless otherwise stated.

Prices are subject to change without notice, though we will notify registered users of significant changes.

All sales are final unless explicitly covered by the refund policy above.

Payment is processed through secure third-party processors. We do not store your credit card information directly.
Additional taxes or shipping fees may apply depending on your location and the product.

9. Limitation of Liability

To the fullest extent permitted by law, Tawhay Wellness and its owner, Balot Amechachura-Del Rosario, shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use the website or services
• The content, accuracy, or completeness of information provided
• Results or outcomes from courses, workshops, or practices
• Any errors, omissions, or interruptions in the services
• Loss of revenue, profits, data, or business opportunities

Our total liability for any claim shall not exceed the amount you paid for the specific service or product in question.

10. Intellectual Property

All content on tawhaywellness.com, including text, images, videos, course materials, and graphics, is the property of Tawhay Wellness or its licensors and is protected by copyright law. You may not reproduce, distribute, or transmit any content without permission, except for personal, non-commercial use.

Attribution to Tawhay Wellness is required when sharing content publicly.

11. Third-Party Services

Our website uses third-party services including Hostinger, WordPress, Google Analytics, MailerLite, WooCommerce, and Spotify. These services are subject to their own terms and privacy policies. We are not responsible for their practices or content.

12. External Links

Our website may contain links to external websites. We do not endorse or assume responsibility for the content, accuracy, or practices of external sites. Use external links at your own risk.

13. Modification of Services

Tawhay Wellness reserves the right to:

• Modify, suspend, or discontinue services at any time
• Remove or update course content
• Change the functionality or appearance of the website
• Impose limits on certain features or services

We will provide notice of significant changes when reasonably possible.

14. Termination of Access

Tawhay Wellness may terminate or suspend your access to services if you:

• Violate these Terms and Conditions
• Engage in unlawful, abusive, or threatening behavior
• Infringe upon intellectual property rights
• Violate the rights of other users

Termination does not affect refund obligations already earned.

15. Dispute Resolution and Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

Any disputes arising from your use of Tawhay Wellness services shall be resolved through:

Good faith negotiation between the parties

If unresolved, mediation or arbitration as permitted under Philippine law.

As a last resort, litigation in the courts of Bacolod City, Philippines

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and Tawhay Wellness regarding your use of the website and services. Any prior understandings or agreements are superseded by these terms.

18. Contact Us

If you have questions about these Terms and Conditions, or if you wish to exercise any rights related to your use of our services, please contact us:

Tawhay Wellness Email: hello@tawhaywellness.com Address: Unit 209 University Courtyard, La Salle Avenue, Bacolod City, Philippines

We will respond to your inquiry within 15 business days.

Acknowledgment: By using Tawhay Wellness services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.